Returns & Refunds Policy

1. Overview

We are committed to providing exceptional service and ensuring customer satisfaction. If you are unhappy with our services, you may be eligible for a refund under the conditions outlined below.

2. Free Trial & Subscription Fees

We offer a 14-day free trial on our services. You will not be charged during this period.

After the trial, your subscription will begin at either £75/month or £97/month, depending on your selected plan.

For the "Pro Plan + Website" £197 setup fee applies.

3. Cancellation Policy

You may cancel your subscription at any time without penalties or hidden fees.

Cancellations will prevent future billing, and no refunds will be issued for past payments except as detailed in our refund policy below.

4. Refund Eligibility

We offer a money-back guarantee for the last 30 days of service if you are dissatisfied. The following conditions apply:

Refunds cover only the most recent month of service (i.e., the last 30 days before your cancellation).

The £197 setup fee is non-refundable once the website is built.

Refunds do not apply to months before the last 30 days of service.

5. How to Request a Refund

To request a refund, please contact our support team at [email protected]. We will process approved refunds within 3-5 business days via the original payment method only.

6. UK Consumer Rights Compliance

This policy complies with UK consumer protection laws, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Your statutory rights are unaffected. For further assistance, please contact us at [email protected]

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